Cookiebot is a comprehensive consent management platform designed to help businesses comply with data privacy regulations like GDPR and CCPA. Founded by Cybot in 2012 and now part of Usercentrics, Cookiebot aims to streamline the process of managing user consent through customizable banners and detailed tracking reports. It’s particularly geared towards small to medium businesses that need user-friendly and efficient solutions.
While the platform excels in its integration capabilities and user interface, it has its drawbacks. Notably, there’s no mobile app, and many advanced customization features are locked behind paid plans. Despite these limitations, Cookiebot remains a popular choice for businesses seeking a reliable consent management solution.
Cookiebot: Pricing
Cookiebot offers a variety of pricing plans designed to meet different business needs and budgets. The pricing structure allows businesses to choose a plan that fits their requirements.
The Free plan is a great starting point for small websites with up to 50 subpages. It includes essential features like pre-made banner templates and Google Consent Mode support, making it ideal for businesses looking to meet basic privacy regulations without spending extra money.
For more advanced features, Cookiebot provides several Premium plans: Lite, Small, Medium, and Large. The Lite plan starts at $8 per domain per month and includes all premium features. The Small plan is priced at $16 per domain per month and supports up to 350 subpages. The Medium plan costs $34 per domain per month for up to 3,500 subpages, while the Large plan, at $56 per domain per month, is for websites with over 3,500 subpages.
Each Premium plan comes with advanced features like custom banner creation, multi-language support, and detailed analytics. Cookiebot’s pricing reflects the value of these features, offering a scalable solution for managing consent across multiple domains and subpages.
Overall, Cookiebot’s pricing is competitive and offers flexible options to meet various needs and budgets. The platform provides excellent value for money with its comprehensive feature set, making it a smart choice for businesses wanting to ensure privacy compliance.
Cookiebot: Features
Cookiebot helps businesses easily comply with data protection regulations while ensuring that users are informed and in control of their cookie preferences. Here are some of its top features:
Customizable consent banners
One of the best features of Cookiebot is its customizable consent banners. Users can adjust the design, layout, and compliance settings to meet regulations like GDPR, CCPA, and others. The platform supports both explicit and implicit consent types and provides options for different banner display formats, color schemes, and logo integration. This level of customization ensures that banners are legally compliant and match the brand.
Detailed compliance reports
Cookiebot provides detailed compliance reports that give insights into user consent activities. The platform tracks the number of detected trackers and points out compliance issues, all organized into easy-to-read reports. This feature is essential for businesses that need to show compliance to regulatory authorities quickly.
CMS integrations
Another advantage of Cookiebot is its integration capabilities, making it simple to add to existing websites. The platform works with major CMSs like WordPress, Hubspot, and Shopify, allowing for easy implementation and management of consent banners across various web environments.
Automatic consent record storage
Cookiebot automatically collects and securely stores consent records using SSL connections and strong encryption. This centralized consent log can be easily exported, making it simpler to demonstrate compliance to authorities when necessary.
Google consent mode support
Cookiebot also supports Google Consent Mode, allowing users to manage consent records effectively while ensuring privacy compliance. This feature is especially useful for websites that rely on Google services, helping to maintain analytics and advertising functionality without compromising user privacy.
Cookiebot: Setup
Setting up Cookiebot is a simple process designed for users with different levels of technical skills. After signing up, users find a well-organized dashboard that clearly shows the available resources and tools. The platform’s clean and user-friendly interface makes it easy to configure consent banners and privacy settings with little effort.
For first-time users, Cookiebot provides various resources to help with the learning process. Detailed help articles and video tutorials offer step-by-step guidance on setting up and customizing the platform to meet specific business needs. The onboarding process also includes a guided tour of the main features, quickly familiarizing users with the interface.
To implement Cookiebot, users just need to copy a script tag and insert it into their website’s HEAD tag. Although this may seem challenging for those with limited technical skills, the platform offers clear guidance to ensure a smooth setup. For more complex integrations, Cookiebot’s compatibility with Google Tag Manager provides an easier alternative.
Throughout the setup, Cookiebot focuses on being user-friendly and accessible. The design allows even novice users to manage consent banners and privacy compliance without feeling overwhelmed. Overall, Cookiebot’s setup process is efficient and well-supported, making it a great choice for businesses of all sizes.
Cookiebot: Support
Cookiebot provides strong customer support to help users manage their consent needs effectively. The platform offers various support options, including email and live chat, to accommodate different user preferences and time zones. Additionally, there’s a comprehensive help center filled with detailed articles and guides on different aspects of the platform.
Support quality is consistent across all plans, meaning users receive the same level of help regardless of their subscription tier. Response times are generally quick, with most inquiries addressed within 24 hours, which is impressive for a platform of this size.
Besides traditional support channels, Cookiebot also features a community forum where users can connect, share tips, and find solutions to common challenges. This forum is a great resource and helps foster a sense of community among Cookiebot users.
One area for improvement is the lack of phone support, which could enhance the overall user experience, especially for those who prefer direct conversations. Still, Cookiebot’s customer support is reliable and effective, providing users with the resources they need to make the most of the platform.
Cookiebot: Final verdict
Cookiebot is a user-friendly consent management platform that provides strong compliance solutions. It offers customizable consent banners, detailed tracking reports, and easy integrations with content management systems, making it a great option for small to medium-sized businesses. The platform features an intuitive setup process and responsive customer support, adding to its appeal.
However, some users might find the lack of a dedicated mobile app and limitations of the free plan to be downsides. Still, Cookiebot delivers good value for money, with competitive pricing and options tailored to different business needs.
In summary, Cookiebot is a solid choice for businesses looking for an effective and scalable consent management solution. Its features and support help ensure privacy compliance in a more regulated digital world.