ICT Assistant (Faryab, Afghanistan) 144 views

Job Description

Job Description:

Generic responsibilities

Adhere to NRC policies, tools, handbooks and guidelines
Assist a range of support with the implementation of all core competencies  portfolio according to plan of action
Implements independently procedures and activities within own function or core competency as delegated
Responsible for organising and delivery of tasks in line with priorities and standards
Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
Prepare and develop status reports as required by management
Ensure proper filing of documents
Promote and share ideas for improvement in your area of expertise
Development of holistic and needs based programmes, including cash-based interventions and marked based programmes

Specific responsibilities

Keeps regular contact with NRC staff requiring IT support and help disk
Responsible for installation and uninstallation of IT equipment in the office or any site as requires
Responsible for Installation of all allowed Software, antivirus, office package and configuration of emails, windows and printers
Update ICT Inventory on weekly basis and maintain proper filling of ICT items’ damage report, handovers.
Responsible for maintenance and repairing of all ICT equipment
Ensure to back up of data on regular bases and report to management upon request.
Enhance internal control system and monitoring the reasonable use of internet and report misuses to the line manager.
Conduct regular check-up and monitoring of all ICT asset, provide sustainable solution, and troubleshoot system malfunctions.
Maintain an update tracking system and report on monthly bases to the line manager.
Ensure the inclusion of cash-based interventions and marked based programmes in country and area-based strategies and their implementation across and within NRC’s core competencies
Provide an enabling environment for the implementation of cash-based interventions, including multi-purpose cash assistance, emergency cash responses
Any other task given by Immediate line manager or ICT Coordinator, Able to work later hours or on Weekends if requires.


About Norwegian Refugee Council:

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 31 countries. We specialize in six areas: food security, education, shelter, legal assistance, camp management, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people’s rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We respond quickly to emergencies. Our expert deployment capacity, NORCAP, boasts around 1,000 experts from all over the world who can be deployed within 72 hours. Our experts help improve international and local ability to prevent, prepare for, respond to and recover from crises.

Around 6,000 men and women work for the Norwegian Refugee Council. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves fleeing their homes.

NRC Afghanistan established operations in 2003, and currently maintains five area offices in Balkh, Hirat, Kabul, Kandahar, and Nangarhar, as well as field offices in hard-to-reach, displacement-affected provinces: Badghis, Faryab, Khost, Kunar, Kunduz, Nimroz, Sar-e Pul, and Uruzgan. NRC employs over 1,400 staff in Afghanistan, and works through direct implementation of programmes, to provide both emergency response and durable solutions for internally displaced Afghans, as well as returning Afghan refugees, and Waziristan refugees in southeastern Afghanistan.

Job Overview:

The Information, Communication Technology (ICT) Assistant under administrative supervisor of Field Office Coordinator and technical supervision of ICT Officer – North will ensure to comply and implement all ICT protocols, standard operation procedures and policies. The ICT Assistant is responsible for maintenance of all equipment; gadgets and tools. The Assistant will also run regular check up on the network speed/quality and communication system malfunctions to the line managers and seek support.

Job Requirements

Job Requirements:


At least 2 years of experience in ICT position with NGO and INGOs
Previous experience working in a similar role providing technical support, help desk experience and experience with local area networks is an asset. 
Familiarity with A+ Hardware and Networking is required
Good knowledge of anti-virus and Cisco firewall software, Microsoft network environment.


Bachelor Degree in Computer Science or any other relevant fields.

Behavioral competencies:

Managing resources to optimize results
Managing performance and development
Handling insecure environments
Empowering and building trust
Team player & working with people
Flexible and creative
Long term committed, honest & straightforward thinker.


Local Languages
Fluency in English, both written and verbal

We offer:

Monthly Salary based on NRC Afghanistan Salary Scale.
NRC has medical coverage for staff plus 4 dependents. 
Eid Bonus once per year.
Leave and Holidays accordingly Afghanistan Labour Law.
Top up Credit card on monthly basis.

Vacancy Number


No. Of Jobs






Years of Experience

At least 2 years of experience


Up to 30-Sep-2021 (Extendable)


As per NRC salary scale

Submission Guideline

Submission Guideline:

How to Apply:

Options 1: Interested qualified candidates are encouraged to send their CVs along with a cover letter to below mentioned e-mail. Please make sure to clearly state the (VA-2021-103) in the subject line of your email. 

Submission email:       jumagul.kakar@nrc.no

Options 2: Interested qualified candidates can also apply by clicking on below link.

Online Application Form

Note: All applicants are supposed to create and properly fill online application form, example (personal, education, experience background etc..) and only attaching CV will not be enough.

 Only those who closely meet the job requirement will be informed.


Submission Email

Submission Email


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