IT/Website Officer (Kabul, Afghanistan) 44 views


Job Description

Position Objectives:

Establish and maintain effective service support including hardware, software support, troubleshooting and networking administration for the implementation and management of the information system in AWEC main office.

Duties & Responsibilities:   

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
  • Have Knowledge and ability to solving issues of OS systems (windows 7 & windows 10).
  • Manage the communication, electronic device, stabilizer, UPS, Printer, desktop computers and other IT equipment like parts and software upgrade.
  • Troubleshooting and maintenance of Computers on daily basis.
  • Install and configure appropriate software and functions according to specifications.
  • Develop and maintain local networks in ways that optimize performance
  • Organize and schedule upgrades and maintenance without deterring others from completing their work.
  • Responsible for regular maintenance of IT equipment and for monitoring and controlling stock of IT Equipment.
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Maintain inventory of all hardware and software resources and parts.
  • Identify computer or network equipment shortages and place orders.
  • Provide support in all areas of network, creating email addresses, software installation and support.
  • PC hardware, Printers, scanners, computer peripherals and other related devices maintenance.
  • Configuration of domain user, installation, formatting & workstation backup of workstations.
  • Maintenance and enhancement of restricted user environment (Network policy based).
  • Ensure all sensitive information like passwords and network settings are never discussed in open. All to be documented and stored folders with restricted access to only design Admin and IT related profiles.
  • Ensure security and privacy of networks and computer systems.
  • Receive, check and confirm IT equipment status from staff.
  • Take email/data backup for departing staff.
  • Discuss with department and resolve any issues regarding to the violation of AWEC IT Policy.
  • Check all systems for updating Antivirus.
  • Installing and Fixing of CCTV Camera’s and DVR (Digital video Recorder) to make sure recording and Communicate with Internet on Daily Bases.
  • Arranges for distribution IT related requirements.
  • The IT Officer will be asked to adhere to the SOP and polices and asked to work under line manager’s guidance.
  • Set up maintain and configure printers, scanners, and other peripherals.
  • Work closely with Administration directed and approved by Line Manager.
  • Ensure that data stored in Groups have restricted access as per the department.
  • To carry out organized training sessions as stipulated by the Line Manager.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Focus on analyzing problems, finding and delivering permanent solutions to problems occurring on regular basis.
  • Provide regular weekly report on all activities done during the past week to the Line Manager.
  • Analyze Organization’s network and recommend optimal solutions for any new Problem.
  • Keeps regular contact with Field staff requiring ICT support & help disk.
  • Filling the ICT item damage report, hand over, taking the repairable ICT items to workshop.
  • Ability to multi-task and be comfortable with flexible working hours.
  • Execute other assigned tasks as delegated by the Line Manager.

Background

AWEC is a non-political, non-profit, woman-headed national organization established in 1991 by a group of educated Afghan women in exile, who rallied together to address the lack of facilities for Afghan refugees in Islamabad and eventually Peshawar, in Pakistan. AWEC has always been involved in advocacy and awareness-raising for women and children’s rights while providing services to those who frequently fall through safety nets. In recent years, one of AWEC’s core activities has been to support women through mobilizing Afghans, from local communities to political elites, towards the goal of reducing and eventually eliminating violence against women.

Our vision in AWEC is “an inclusive and just society with sensitized and responsive public and private sector, where all women and children have access to opportunities to improve their quality of life in order to realize their full potential”.

Job Requirements

Qualifications & Experience:

  • Excellent diagnostic and  problem solving  skills.
  • Outstanding organizational and time-management skills.
  • In depth understanding of diverse computer systems and networks.
  • A minimum of a Bachelor’s degree in Computer Science or similar such as computer engineering etc from a recognized University.
  • Minimum 2 years of relevant work experience in similar assignment.
  • Work experience in international agencies will be an advantage.
  • Ability to maintain confidentiality.
  • Must have strong knowledge of VLAN, Wireless, Firewall, Servers, Server and Client Operating Systems technologies and Systems Management.
  • Knowledge of TCP/IP networking and related network services (i.e. DNS, SMTP, DHCP etc.).
  • Knowledge of Active Directory concepts and administration.
  • Should be able to communicate and work with team spirit.

Vacancy Number

HRM 72

No. Of Jobs

1

Gender

Any

Years of Experience

Minimum 2 years of relevant work experience in similar assignment.

Salary

As per Organization salary Scale

Submission Guideline

Interested candidates are requested to send their applications along with their CVs to the attention of following address recruitment@awec.info

Kindly mention vacancy number and position title in your email’s subject line, otherwise you won’t be shortlisted. All shortlisted candidates will be directly contacted for test/Interview.

“Being committed to diversity & equal employment opportunity we highly encourage females & people living with disabilities to apply,  all qualified applicants will receive consideration for employment without regard to ethnicity, language, religious sect.”

Submission Email
recruitment@awec.info

Submission Email

recruitment@awec.info



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