Protection Officer Referral Focal Point (Laghman, Afghanistan) 60 views

Job Description

Main Purpose of the Job:

  • Under the overall guidance of the Senior PRoL Officer and PRoL Manager, the Protection Officer (Referral) will be based in a field office and contributes to enhance the holistic assistance and response to targeted communities, being responsible for handling internal and external referrals, follow-up of those referrals and reinforces the network of partners in the respective field location. She/he maintains an updated service mapping and shares information on available services to other departments. Following IRC’s guidelines for referrals, she/he is the focal point for managing internal and external referrals as well as follow-up on referred cases and is responsible to ensure that referral SOPs are enforced. She/he ensures the correct and timely data entry of all referrals-related data and produces weekly/monthly reports on the referral’s mechanisms.

 Duties and Responsibilities:

General Duties.

  • The Protection Officer (Referral) will build and maintain a comprehensive understanding of available services in the targeted areas of intervention to ensure the broadest possible reach of assistance for households in need, including eligibility criteria and referral processes for external agencies. Fill the Referral Database with accurate data from visits or referrals from field staff and update it on a regular basis following feedback on the service provision. Ensure that cases in need of external referrals are referred and followed- up in a timely manner to identified external partner, using the inter-agency referral form (IARF). For internal referrals, revert to the clients with feedback. For incoming external referrals, forward the case to the appropriate internal department. Once a final decision on the case has been taken, revert to the external partner. Ensure timely data entry and that all data entered in the database is in English (translated from Dari/Pashto to English if needed). Ensure proper archiving of the referral forms (internal and external). Organize on a regular basis exchange on best practices, challenges, and recommendations with peers at field level.

Perform other duties as requested 

Specific Duties:

  • She/he will help developing partnerships with relevant national and/or international organizations to create new external referral possibilities. Based on the referral SOPs, refer identified clients internally or externally to the proper stakeholders and IRC departments with defined case priority. Ensure all referrals are made with the consent of the individual. Keep the service mapping and service providers contact list up to date. Report on trends, delays, or challenges in terms of internal and external referrals, including regarding gaps in service provision. Produce monthly and quarterly analytical reports on referrals and any other data analysis required. Work in collaboration with the Field Coordinator to strengthen networking with other NGOs through active referrals and follow ups.



The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity, and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The IRC opened the country program in Afghanistan in 1988. Our programs span the range from humanitarian relief to early recovery and development activities, focusing on child protection, education, economic wellbeing, health, and power. The IRC works in 10 provinces throughout Afghanistan, among which some of the most security volatile, and employs over 1000 staff.

Job Requirements

Qualification and Requirements:

  • At least 1 year’ experience working in the field of Protection and Rights in conflict-affected areas; Ability to facilitate and coordinate sessions and trainings. Experience in case management and psychosocial support. Strong commitment to humanitarian work and values, as well as sustainable programming Strong communication and interpersonal skills Speaking Pashto/Dari Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure effectively and productively; and Additional qualities: ability to multi-task, ability to handle pressure well, ability to improvise, flexibility, adaptability to transitions. Ability to work in a mobile based workstation and not based in one location.

Vacancy Number


No. Of Jobs






Years of Experience

three years


End of Dec 2022 ( extendable based on performance and availability of fund)


NTA Grade D 1 to 3

Submission Guideline

interested candidates are requested to send their applications along with copies of their CVs (NOT Educational and Work Certificates), to the attention of the Human Resources Department at the following address or email us on ( Shortlisted candidates will be directly contacted for a written test and after that for an interview. If you are not contacted TWO or FOUR WEEKS after the closing date .please know that your application has not been successful for the post. IRC Afghanistan Country Office – Kabul Qala-e-Fathullah, Street 3, close to Takyakhana-e-Fatimia, District 10


Submission Email:
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