Job Description:

General Position Summary 

Under the supervision of HR Director, the HR Senior Officer (HRSO) for Talent Acquisition and Recruitment is directly responsible for the high and qualitative processes of the full cycle of the selection process to the hiring of new Mercy Corps Team members. The success of Mercy Corps recruitment process depends on the HR Departments ability to source highly experienced and right person for the right job in an effective, fair, transparent and diverse approach. Talent Acquisition is the strategy and on-going process of attracting quality talent to Mercy Corps, by identifying, acquiring, assessing and sourcing for the right candidate. Recruitment is the continued process for the final selection where the responsibility of the HRSO are to ensure that all processes and procedures are in compliance with all Mercy Corps policy, rules and regulations. The HRSO will work closely with hiring managers from all departments in the recruitment process in order to understand, acquire and select the best candidates.

Essential Job Responsibilities:


Ensure qualitative completeness of all processes against set delivery standards
Identify and resolve qualitative issues across the Talent Acquisition and Recruitment processes
Lead and facilitate the Hiring Manager trainings
Execute full lifecycle talent acquisition activities for multiple disciplines and levels of positions activities in line with the set recruitment process and applicable staffing plans for Mercy Corps Afghanistan
Ensure the right person is recruited to the right job and work closely with hiring managers to identify personnel needs, job specifications, duties, qualifications and skills for all country office positions
Support in finalizing negotiations, references and prepare documentation for all offers for new hires in accordance to MCA guidelines
Screen, refer and maintain a talent pool of external and internal candidates for additional interviews
Be overall responsible for the upcoming recruitment system
Provide backup/interim support to the HR department in country office and field offices as necessary
Travel to the field offices once a month to ensure constant staff engagement and compliance in the areas of responsibilities
Adhere to all MC policies and procedures as outlined
Conduct themselves both professionally and personally in such a manner as to bring credit to MC and to not jeopardize its humanitarian mission

Strategy and Planning

Support the HR Director in successful implementation, adherence and common understanding of National Staff Handbook and other HR policies.
Support the HR Director to ensure that controls are put in place to allow for transparent and unbiased HR processes and systems.
Develop strategic relationships with strategic hiring sources (e.g. colleges, universities, networks, associations working for women and minorities) ensuring awareness of MCA as a destination employer in assigned MC offices.
Ensure a proactive and sustainable recruitment planning system is in place

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Program Participants

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our program participants and to international standards guiding international relief and development work, while actively engaging program participant communities as equal partners in the design, monitoring and evaluation of our field projects.


Reports directly to: HR Director
Works directly with: All Program and Operations Directors/Managers, all appointed Hiring Managers

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to   actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Success Summary

The successful candidate will have the ability to interact effectively with international and national team members, both in a managerial as well as in training capacity and to demonstrate skills to multi-task, meet deadlines and process information. Strong capacity in a structured a timely execution of their responsibilities to ensure quality delivery of candidates for future recruitments of Mercy Corps team members. Strong training skills to further develop hiring managers and HR colleagues excellent interview abilities together with a fully transparent, effective, fair and bias free recruitment process, with the highest integrity of execution.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

About Mercy Corps:

About Mercy Corps 

Mercy Corps is a leading global organization powered by the belief that a better world is possible. 
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Country Summary 

Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build a more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by Afghanistan, since 1986 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the country and of those communities where we work.

Mercy Corps has been working in Afghanistan continuously since 1986 with a large portfolio of programs addressing the promotion of sustainable licit livelihoods, agriculture development, youth vocational training, Renewable Energy and natural resource management; it has helped more than 2.5 million Afghans through these wide-range of community–based agriculture and economic development programs. Mercy Corps is working in Kabul, Kandahar, Helmand, Uruzgan, Herat, Takhar, Badakhshan, Parwan, Baghlan,,Samangan, Balkh and Nangarhar.

Program/Department Summary

Mercy Corps in Afghanistan are currently investing and strengthening the HR Department in the Kabul Country Office and field offices. The HR Department is responsible for providing effective HR policies, procedures and people friendly guidelines and support within Mercy Corps Afghanistan, by being committed to ensuring the consistent, fair, transparent and respectful treatment of all Mercy Corps Team Members in Afghanistan, through strategical planning and approaches for the full HR Life Cycle in all areas. This includes but is not limited to: Talent Acquisition & Development; employee engagement coordination; countrywide training & learning management; compensation & benefits administration; performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and 3rd party service provision management

Job Requirements:

University degree in relevant sector (B&A, Human Resources, Business administration, Economics or Project Management  )
Minimum 4 years’ experiences in HR, recruitment and talent acquisition, preferably with a local and/or international NGO
Excellent understanding of the HR departments responsibilities in integrity and confidentiality
Strong Interview Skills
Demonstrated ability and skills in recruitment planning system
Proven ability to translate HR data to informative reports to Senior Management
Fluency in English (Verbal and writing)
Experience in working with an ethnically diverse team in a sensitive environment

Soft Skills

Attention to detail, following procedures, meeting deadlines, working and problem-solving independently and cooperatively.
Ability to work on multiple task and prioritize effectively
Strong Computer knowledge (MS Office)
Strong communication skills required
Time Management skills required
Willing to travel to Mercy Corps sub field offices

Submission Guideline:

Submission Guideline:

While sending your CV & Cover letter, please mention the vacancy number and position in the subject line, application received after the closing date and without subject line will not be given consideration. Please include three references from you previous and current supervisors in your CV and make sure that their official email addresses are mentioned in the reference information. 

Only short listed candidates whose application responds to the above criteria will be contacted for interview. Interested candidates should send their Application to :

Submission Email

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