FAQs
What is Kinguin Balance?
As Kinguin sells codes in a number of regions and accepts a number of currencies (including cryptocurrencies in the US), each account has a Kinguin Balance, which shows the total value of all currencies and their purchasing power. Kinguin lists all product prices in USD, but the company still accepts UK payments. Note that you will need to select that you are shopping from the UK in the tax dropdown box to ensure you are paying the right tax on your order at the checkout.
What is Kinguin Deal Hunter?
Kinguin has developed its own web extension which users can install for free on a number of popular web browsers. The extension helps users compare deals on games to find the best one, making it a handy tool for saving money. Deal Hunter is compatible with Google Chrome, Microsoft Edge and Mozilla Firefox, as well as Opera and Brave – it will even work whilst you’re on YouTube watching gaming videos!
What is Kinguin’s return policy?
If you decide you no longer want your product, or you mistakenly order the wrong one, you can contact the customer support team and organise a refund so long as you do so within 24 hours and have not claimed your key. Once the customer service team confirm that you have not yet redeemed your code, they can organise a full refund back to your account, adding the total value of your item back to your Kinguin Balance.
Hints and Tips
Shop the sales: You can find discounts of between 10% and 90% off selected products throughout the year in Kinguin sales. These tend to be flash sales which run at all times of year, but aren’t around for long. You’ll also see big promotions running around key holidays such as Christmas, New Year and Black Friday, so be sure to check out their range around these times for the best chances to save.
Buy discounted crypto: In the market for some cryptocurrency? Kinguin sells a range of cryptocurrencies through its site, and these are often included in their sales, meaning you can nab a discount of as much as 30% off selected currencies.
Join the mailing list: Singing up for the Kinguin newsletter means you’ll get sent updates on products and promotions as soon as they’re available so you never miss a chance to save. You’ll also be sent discount codes and exclusive offers you won’t find anywhere else, helping you save a little more than your average customer. Signing up is free – just give your email address through the brand’s site.
Become a Kinguin UP! Affiliate: Want to earn a little extra for recommending Kinguin to others? Kinguin UP! is the brand’s affiliate scheme, which is free to join and lets you earn commission on referrals. Simply sign up through their site and you’ll be given a referral link. Add this to your website and you can make up to 10% commission on all orders placed through your referral link.
How to use Kinguin discount codes
1) Choose a Kinguin discount code to use from the list at the top of this page.
2) Click “Get Code” next to your chosen discount to reveal your code in a new tab.
3) Copy the code to your clipboard ready to be used later.
4) Head back to your old tab, which will now have loaded the Kinguin website.
5) Start shopping for the games and products you want to buy, adding them to your cart as you go.
6) Once you’re ready to order, click on your cart and proceed to the checkout.
7) Look for the field marked “Promo code” and paste your code here.
8) Click “Apply” and check your order total has changed before placing your order.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.