NatWest has banned staff from using Facebook Messenger and WhatsApp to communicate




  • WhatsApp and Facebook Messenger to be banned for internal NatWest communications
  • You can still reach customer service through WhatsApp
  • The Financial Conduct Authority issued fines to Morgan Stanley for irretrievable conversations

One of the UK’s largest banks has banned employees from using instant messaging apps such as WhatsApp, Skype, and Facebook Messenger.

NatWest had previously asked workers to ensure they used ‘approved channels’, but has now gone one step further and made messaging platforms inaccessible from company-issued devices.



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